First Care Solutions Terms and Conditions (Website)
All information, including but not limited to text, graphics, images (still or moving) and other material contained on this site, is for reference, informational and educational purposes only.
Whilst all reasonable and foreseeable steps and/or precautions have been taken to ensure the accuracy and safety of the content of this site,:
Subject to (and if and to the extent applicable to) the Consumer Protection Act, 2008 (Act No. 68 of 2008), as amended, and to the fullest extent permissible by law, First Care Solutions (Pty) Ltd (“the Company”), any and/or all of its shareholders, directors and/or medical practitioners associated and/or involved with The Company and/or any service or product mentioned on this site, their respective affiliates or shareholders, directors, advisers, agents, consultants or employees will not be liable for any personal and/or physical damages whatsoever, including, without limitation, any direct, indirect, special, incidental, consequential (including but not limited to loss of profits) or punitive damages, whether in an action arising out of contract, statute, delict or otherwise, relating to the use of, or inability to use, this site or the information contained herein.
As the information and/or content appearing on or transmitted through this site does not constitute advice, you, the user, are encouraged to consult with your medical practitioner before acting on any such information or content.
Nothing on this site may be construed as an offer by The Company to you, but merely an invitation to do business.
This site is currently intended for only those who access it from and within the Republic of South Africa. Because of this and the prescriptive nature and import of the healthcare laws of the Republic of South Africa, The Company cannot guarantee that the site or the information hereon complies with or is appropriate for use in other countries, and as such, it should only be used by persons who access it from and within the Republic of South Africa.
The Company makes no representation that information, materials, products and/or services made available through or on the site is appropriate or available for use in other countries, and accessing the site from countries where its contents are illegal is strictly prohibited. If you choose to access the site from countries or locations other than the Republic of South Africa you do on your own initiative and are therefore responsible for compliance with your local laws.
You are encouraged to read these terms and conditions of use carefully before using this site, as the use by you of this site brings into being a legally binding agreement by and between yourself and The Company upon the terms and conditions set out herein, as contemplated and provided for in the Electronic Communications and Transactions Act, 2002 (Act No. 25 of 2002), as amended.
By using this site, you signify your assent to and accept, without modification, these terms and conditions. Your access to and use of this site constitutes your agreement to and acceptance of these terms and conditions. If you do not agree to all of these terms and conditions of use, you are not permitted to use this site! Should you, however, proceed to access the site, with or without reading these terms and conditions, such action will be an indication of and construed as your acceptance of all of these terms and conditions, whether expressed and/or implied herein.
These terms and conditions apply when you visit the site for the first time and thereafter, subject to subsequent changes or amendments hereto, in which case, the latest version of these terms and conditions will apply each time you visit this site. As such, you are encouraged to familiarise yourself with the then prevailing or current terms and conditions each time when using this site as such terms and conditions may have changed from your last visit.
The Company expressly reserves the right, in its sole and absolute discretion, to amend, from time to time, the terms and conditions of use of this site, including but not limited to any prices or charges so quoted. For the avoidance of doubt, the latest version of the terms and conditions, from time to time, will apply at the time as and when you use this site.
No amendment by you of these terms and conditions will be acceptable and/or valid.
A certificate signed by the administrator of this site is prima facie proof (meaning in the absence of proof to the contrary) of the date and content of the latest and any previous versions of these terms and conditions.
In using this site you represent and warrant to The Company that you are of full legal capacity and age (currently 18 (eighteen) years of age), or are emancipated or have your guardian’s consent to enter into a legally binding and enforceable contract, being these terms and conditions of use.
The Company may, in its sole and absolute discretion, remove, alter, modify, supplement and/or restrict access to this site, including but not limited to the services, content, information, software or files appearing on or transmitted through this site, including but not limited to the right to change, suspend or close the site, temporarily or permanently, without giving notice.
The Company may limit certain services, features or functions and restrict or deny you access to all or parts of any service on and/or to the site itself.
Online Services & Registration
In certain instances you may be required to register with The Company before you can use certain online services (including products). The Company may, in its sole and absolute discretion (and judgment), accept or reject your registration without giving reasons therefore.
In certain instances separate terms and conditions of service may apply to specific online services or products. You can read these at the section of this site where the relevant online services and/or products are provided. If there is any contradiction between these terms and conditions and the specific terms and conditions of any online service or product, only those specific terms and conditions will apply.
You warrant, to and in favour of The Company that the registration data you submit is current, accurate and complete.
You authorise and consent to The Company verifying your registration data and gaining access to relevant information held by third parties which may be reasonably required by The Company to complete the verification process. For the avoidance of doubt, there will be no obligation on The Company to undertake a verification of your registration data.
Should you not agree to the verification process or withhold your consent, your membership, if applicable, on or use of the site may be refused, denied, suspended and/or terminated. Similarly, if the verification process is not successful, you understand and acknowledge that The Company is entitled to block or limit your access to the site and you waive any claims you may have against The Company, its shareholders, officers, directors, employees, servants, agents and/or contractors arising out of its or their denial of your access to the site.
You understand, acknowledge and accept that access to the site’s functionality may be limited until such time as the verification process has been successfully completed.
Services and/or Products
Your use of any services or products offered on or through this site will be subject to the specific terms and conditions pertaining thereto, as well as these terms and conditions of use, where appropriate. To the extent there is any conflict between the two, the specific terms and conditions will prevail.
You understand and accept that The Company may amend, in its sole and absolute discretion, from time to time, the prices and charges, as well as the content of any and all services and products, without any notice to you. This The Company will do by publishing same on the site, together with the impending effective date of any price increase.
Live Information on the Site
Other organisations’ information may be used from time to time on this site. As The Company has no control over this information it does not and cannot warrant or guarantee that such information is correct or suitable for anything. As such, The Company is not directly or indirectly responsible for any loss of whatsoever nature or kind that may follow from you relying on such other organisation’s information.
All live information is delayed unless otherwise specifically stated. You should always update or “refresh” your screen to make sure that you are looking at the latest information.
Links to other Websites
This site may from time to time link to other websites only as a convenience and the inclusion of any link does not imply The Company’s endorsement of such sites, services, products or persons. Whilst The Company uses all reasonable precautions to only link to trustworthy parties or systems it cannot be responsible for any of this other information. Any link to any other information, website, person or business, does not mean that The Company has checked or approved of them.
The Company gives no warranty about any other website, software or hardware, including their security or performance. You hereby waive (meaning to give-up) any claim you may have against The Company for any loss or damage of whatsoever nature or kind you may suffer because you link or connect to any other website.
Use of Third Party Content
The Company may, from time to time, in addition to any link, host or provide third party content on the site for your convenience.
The Company does not, and does not undertake to, review or control any third party websites that link to or from the site (nor is it under any obligation to do so). The Company is not and will not be responsible for the content of any third party site displayed or quoted on or linked to or from the site as The Company has no editorial control over such content.
Opinions, statements, offers or any other information that may constitute third party content remain that of the third party and not of The Company, its affiliates or any of their shareholders, directors, officers, employees or agents. The Company, its shareholders, affiliates, directors, officers, employees or agents do not guarantee the accuracy, completeness and/or usefulness of any third party content.
It is your responsibility to evaluate third party content available on and through the site.
The Company and its affiliates, and their shareholders, directors, officers and employees are not liable for any loss, damage or harm caused by your reliance on third party content obtained on or through the site. Before making any decision or placing any reliance on third party content provided on or through the site, you should take all further reasonable steps to ensure and verify the accuracy of such content. This notice must be displayed in its entirety should you publish any third party content obtained from the site.
Dealings with Third Parties
Your interaction, correspondence or business dealings with third parties which are referred to or linked from or to this site is entirely at your own risk and are solely between you and such third party, including, without limitation, the acquisition, disposal, payment and delivery of any goods, products or services.
You are solely responsible for identifying and familiarising yourself with any terms and conditions which will govern your relationship with those third parties.
The Company will not be responsible or liable for any damages or loss caused or which you allege The Company has caused by, arising from or in connection with your interaction, correspondence or business dealings with such third parties – it being specifically understood and accepted, by you, that such third parties are not agents of The Company.
Permission for linking to this Site
Nobody may create any kind of link or reference to this site without first obtaining The Company’s written permission, which it may refuse permission or grant it on certain conditions. Links that need permission include hyperlinks (automatic links in text), deep links (that bypass the site’s home page), frames, meta tags or any similar reference, electronic or otherwise.
Any request for linking to this site must be sent to email@example.com. Whilst every effort will be made to answer as soon as possible, if, however, you do not receive a response, in writing, within 5 (five) business days, it means, unless otherwise agreed to by The Company, that it has not agreed to your request.
It is likewise expressly prohibited for any person, business, entity or website to frame any page on this site, including the home page, in any way whatsoever, without the prior written approval of The Company.
The use of non-malicious search technology, such as, but not limited to, “web-crawlers” or “web-spiders”, to search and gain information from this site is not permitted without The Company’s prior written consent.
Transmission of Information
You acknowledge that information transmitted via the Internet, including without limitation, electronic mail, is susceptible to monitoring and interception. You are accordingly discouraged from transmitting to The Company any information that may be confidential, proprietary or sensitive.
You will bear all risk of transmitting such information in this manner and under no circumstances will The Company or any of its associates be liable for any loss, harm or damage suffered by you as a result thereof.
The Company will have the right to request independent verification of any information transmitted electronically and you, by these terms and conditions, authorise and consent to such verification should The Company deem it necessary.
Any information or material sent to this site will be deemed not to be confidential, unless otherwise agreed in writing by you and The Company.
You are expressly prohibited from gaining or attempting to gain unauthorised access to any page on or part of this site, or to deliver or attempt to deliver any unauthorised, damaging or malicious code to this site. If you deliver or attempt to deliver any unauthorised, damaging or malicious code to this site or attempt to gain unauthorised access to any page or part of this site a complaint will be laid against you to be criminally charged and, and in the event The Company suffers any damage or loss, a civil damages claim will be proceeded with against you.
You are solely responsible for maintaining the confidentiality and security of your user name, password and/or account, if and where applicable, accepting full liability for all activities that occur under your name and to this extent:
Code of Conduct
You may not use this site or any of the site’s material for or in conjunction with any illegal, unlawful or immoral purpose or as prohibited by these terms and conditions of use.
You undertake to comply with all the laws, rules and regulations regarding online conduct in the Republic of South Africa and, to the extent you are accessing the site outside of the Republic of South Africa, you are to also comply with the laws, rules and regulations of your country.
In the event that you link to any page on this site or are permitted to frame this site or any of the pages on this site or any part thereof, in any way whatsoever, you:
You undertake to adhere to generally acceptable Internet and electronic mail etiquette. In this regard, without limitation to the examples listed below, you undertake not to:
Should you engage in any one or more of the above practices, The Company will be entitled, without prejudice to any other rights it may have, to:
Software and Equipment
It is your responsibility to acquire and maintain, at your own expense, the computer hardware, software, communications infrastructure and access accounts required to safely and securely access the Internet and the site, as well as, to safely download content from the site.
Monitoring of Communications
You hereby, subject to the provisions of the Regulation of Interception of Communications Act, 2002 (Act No. 70 of 2002), as amended, consent and permit The Company to intercept, block, filter, read, delete, disclose and use all and/or any communications you send, transmit to or post on or through the site, as well as any electronic mail accounts or locations associated with The Company. It being specifically understood that your aforementioned consent satisfies the “writing” requirement prescribed in both of the Regulation of Interception of Communications Act, 2002 (Act No. 70 of 2002), as amended, and the Electronic Communications and Transactions Act, 2002 (Act No. 25 of 2002), as amended.
Intellectual Property Rights & License
Copyright and other rights in respect of all intellectual and/or other property displayed or appearing on or incorporated in this site or the visual appearance thereof, including but not limited to, information, data, documents, texts, illustrations, drawings, images, photographs, visuals, video or audio sequences, animated sequences, graphics, logos and codes are the exclusive property of, belong to and are owned by The Company or, where so expressly stated, third parties.
Except as specifically provided for on this site or in writing by The Company, any reproduction, distribution, replication or retransmission of any information, data, document, text, illustration, drawing, image, photograph, visual, video or audio sequence, animated sequence, graphic, logo and/or code contained on this site without the prior written consent of The Company is strictly prohibited. To the extent written permission is granted by The Company to any reproduction, distribution, replication or retransmission as contemplated above, same will be for personal use and not for profit, material, commercial or financial gain. All reproductions must be accurate and not used in a misleading context. If any material is being republished the material or issuing it to others, must acknowledge its source, copyright status and date of publication.
Any permission to reproduce the copyright protected material does not extend to any material on this site that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holder concerned.
Placing references to this site on other websites without the prior written consent of The Company is strictly prohibited.
This site, its content and the various products, items and designs displayed or appearing hereon are protected by inter alia the South African common law, the South African Copyright Act, 1978 (Act No. 98 of 1978), as amended, the South African Designs Act, 1993 (Act No. 195 of 1993), as amended, The TRIPPS Agreement, The Berne Convention for the Protection of Literary and Artistic Works of 1886, The Paris Convention for the Protection of Industrial Property of 1883 and the Patent Co-operation Treaty of 1970. Any breach of copyright and/or any other infringement of The Company’s rights will result in the company and its associates having the right to inter alia claim relief by way of damages, an interdict and the delivery-up of the infringing copies or reproductions. In addition, an infringement will constitute a criminal offence resulting in the payment of a fine or imprisonment.
All rights not expressly granted are hereby reserved. Notwithstanding that The Company grants to you, by means of these terms and conditions, a personal, revocable, non-exclusive, non-assignable and non-transferable license to use, print and display all content, information, software or files on any machine of which you are the primary user for non-commercial purposes, the intellectual property rights in all content, information, services and/or software vesting will continue to vest in The Company and no right, title or interest in any proprietary material or information contained on this site is granted to you. Nothing on this site is or constitutes a licence (permission) to use any trade mark for any other purpose without first obtaining written permission from The Company or any other party that has rights to the intellectual property.
You are prohibited from sublicensing, assigning or transferring this license to any person.
Any unauthorised copying and/or sublicensing, or attempt at copying and/or sublicensing, assignment or transfer of this agreement, shall result in the immediate termination of this agreement by and without notice from The Company.
You are responsible for all the use of the information, content or services accessed through your user account, which may be determined inter alia by cookies, passwords or authentication certificates.
You hereby ratify, guarantee and undertake to be personally liable for any and all obligations entered into or assumed by others who use the information, content or services through your user account.
You retain your copyright and/or your full right, title and interest in and to the content which you submit to the site which includes, without limitation, comments posted on the site, but such content, where applicable, is, must be and will be deemed to be licensed by you to The Company for use on the site under a Creative Commons Attribution 2.5 ZA License.
By using this site or communicating with The Company by electronic means, you consent and acknowledge that any and all agreements, notices, disclosures or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be “in writing”. No term or provision contained in these terms and conditions is to be interpreted or construed so as to exclude any rights granted by Chapter VII of the Electronic Communications and Transactions Act, 2002 (Act No. 25 of 2002), as amended, to any natural person who enters or intends entering into an electronic transaction on or through this site.
Information, ideas and opinions expressed on this site are general in nature and must not be regarded as specific medical advice. You are solely responsible and strongly advised to seek other professional medical advice before acting on such information, particularly with respect to any specific scenario or set of circumstances.
To the fullest extent permissible by law and subject to the provisions of the Consumer Protection Act, 2008 (Act No. 68 of 2008), as amended, The Company disclaims all warranties of any kind, whether express or implied, including, without limitation, fitness for a particular purpose, in respect of this site and any and all information hereon.
The Company does not warrant that:
You hereby undertake to indemnify and keep indemnified The Company and its associates and their respective our shareholders, officers, directors, employees, servants, advisers, agents or contractors or other persons to whom, in law, they may be liable or become liable (in whose favour this constitutes a stipulation for the benefit of another) from and against any loss, damage, liability, claim or demand due to or arising out of your use of this site or your breach of these terms and conditions of use.
In the event that any claim, matter or dispute arises between you and The Company arising out of or in connection with your use of or access to the site such claim, matter or dispute may, at The Company’s election, be resolved in accordance with the Rules of the Arbitration Foundation of Southern Africa by an arbitrator appointed by the aforementioned Foundation.
A dispute will be deemed to have been referred or subjected to arbitration when either you or The Company gives written notice to the other of the dispute, demands an arbitration and requests consensus on an arbitrator.
The arbitrator will have the power to give default judgement if either you or The Company fails to make submissions on the due date therefore and/or fails to appear at the arbitration hearing.
The evidence in the arbitration proceedings and any order made by any arbitrator will and must be kept confidential unless otherwise contemplated in these terms and conditions of use.
Either you or The Company will be entitled to have an arbitration award made an order of court by a court of competent jurisdiction.
Notwithstanding the above, you or The Company will be entitled to institute action in any court of competent jurisdiction to obtain urgent interim relief or to collect any outstanding debts due and payable by either you or The Company. The arbitration provisions of these terms and conditions of use are severable from the rest of these terms and conditions of use and will remain in effect even if these terms and conditions of use are terminated for any reason whatsoever.
General Legal Issues
As this site is controlled, managed and maintained from the Republic of South Africa these terms and conditions of use will be governed by and construed and interpreted in accordance with the laws of the Republic of South Africa.
You irrevocably and unconditionally consent:
The Company chooses the addresses stipulated in the Compliance Section of this site for all communication purposes under these terms and conditions of use, whether in respect of court process, notices or other documents or communications of whatsoever nature. You chose the addresses given in your registration data, if applicable.
If you breach any of these terms and conditions of use, The Company will be entitled, but not obliged, to immediately, automatically and without notice to you, terminate your use of and access to the site, and/or prohibit your future access to and/or use of the site, and/or take appropriate legal action against you (including without limitation, applying for urgent and/or interim relief and/or claiming damages), without incurring any liability to you of any nature whatsoever and howsoever arising.
Upon termination of these terms and conditions of use, all rights which may have been granted to you pursuant hereto, will immediately and automatically revert to The Company.
These terms and conditions of use and this agreement will be deemed to have been concluded in Johannesburg at the time you access the site for the first time.
Data messages addressed by you to The Company will be deemed to have been:
– received if and when responded to; and
– sent by you within the geographical boundaries of the Republic of South Africa.
You will be deemed to have received data messages addressed to you by The Company as prescribed in section 23(b) of the Electronic Communications and Transactions Act, 2002 (Act No. 25 of 2002), as amended, namely when the complete data message enters an information system designated or used for that purpose by the addressee and is capable of being retrieved and processed by the addressee.
Notwithstanding any other provision of these terms and conditions of use, electronic signatures, encryption and/or authentication are not required for valid electronic communications between you and The Company.
You warrant that all data messages that you send to The Company from a computer, Internet Protocol address or mobile device normally used by you, was sent and/or authorised by you personally.
These terms and conditions of use constitute, to the fullest extent permissible by law, prima facie proof (meaning in the absence of further evidence) the whole agreement between you and The Company relating to your access to and use of this site.
No indulgence, extension of time, waiver or relaxation of any of the provisions or terms of these terms and conditions of use which The Company may show, grant or allow you will operate as an estoppel (meaning to prevent or deny The Company from taking action) against you in respect of its rights under these terms and conditions of use nor will it constitute a waiver by The Company of any of its rights and The Company will not thereby be prejudiced or stopped from exercising any of its rights against you which may have arisen in the past or which might arise in the future.
Nothing in these terms and conditions of use will create any relationship of agency, partnership or joint venture between you and The Company and you cannot and hereby undertake not to hold yourself out as our agent or partner or as being in a joint venture with The Company.
To the extent that any provision of these terms and conditions of use is held to be illegal, invalid or unenforceable for any reason, such provision will be deemed to be pro non scripto (meaning as though it had not been written), but without affecting or invalidating any of the remaining provisions of these terms and conditions of use, which will continue to be of full force and effect.
+27 861 374 7687
Hobart Square Office Park,
Building B, 23 Hobart Road,
2021-26.077899 | 28.026226
Monday - Friday - 08h00 – 16h00
Weekends and public holidays - Closed